Häufig gestellte Fragen
Section 1 FAQs: Most Asked Questions
Uma Cantik currently accepts the following payment methods for online purchases:
- CreditCard
- PayPal
- ApplePay
- Multibanco
- MBWay
- iDeal
- Bancontact
- SOFORT Banking
- Giropay
- eps-Überweisung
- Cartes Bancaires
- Przelewy24
- MyBank
- Bank transfer
For payments of purchases in the Uma Cantik showroom, payments through credit card, bank card (debit card), MBWay and cash are accepted.
The delivery time really depends on the destination and the selected shipping method. For express delivery, we aim to deliver your purchase within 1 to 3 days after we received your payment.
For standard delivery, we aim to deliver your purchase within the following timeframe:
- Portugal: 1-3 working days
- Spain: 2-5 working days
- UK, Germany, Netherlands, France, Italy, Belgium, Luxembourg, Denmark, Austria, Czech Republic, Slovenia: 4-6 working days
- Rest of European Union: 5-10 working days
Do I have to be home the whole day for delivery?
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
As it is not possible to choose the time for delivery, we recommend to make sure that you are home the whole day on the day of delivery. As an alternative, we recommend to choose a delivery location with a reception or regular opening hours. Examples are your office place, a shop nearby or a parcel shop.
To have your items shipped to a parcel shop, please contact us directly.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Section 2 FAQs
Of course you can! Within 30 days after purchase, simply send us back the product in perfect, unused condition and in original packaging and we will immediately proceed with reimbursing you the full amount you paid.
In diesem Sinne, von unseren Wanddekorationen über Steinstatuen bis hin zu Küchenartikeln, ist die Freude, die jedes Produkt der Kollektion Uma Cantik bringt, das Ergebnis der Zufriedenheit, mit der es hergestellt wurde. Aber nicht nur das; es ist auch unser ständiges Bestreben, in diesem gesamten Prozess, der darauf abzielt, die Auswirkungen auf die Umwelt und unseren CO2-Fußabdruck in allen Phasen der Produktion, des Transports und der Lagerung zu minimieren.
Natürliche und nachhaltige Materialien
Auf sehr einfache Weise: Die meisten Produkte unserer Kollektion bestehen aus natürlichen Materialien, wie zum Beispiel Rattan, Bambus, Teakholz oder Seetang.
"Neben der Abwesenheit von Auswirkungen auf die Natur durch ihre Entnahme sind diese Produkte für ihre Widerstandsfähigkeit und Vielseitigkeit bekannt, sowie für die natürliche Fähigkeit zur Regeneration. Es ist sicher, dass einige Produkte synthetische Materialien enthalten, jedoch stammen sie aus recycelten Materialien."
Darüber hinaus sind alle aus Holz oder mit Muscheln hergestellten Artikel vom indonesischen Staat zertifiziert und garantieren, dass sie aus nachhaltigen Quellen stammen.
