FAQ
Section 1 FAQs: Most Asked Questions
Uma Cantik currently accepts the following payment methods for online purchases:
- CreditCard
- PayPal
- ApplePay
- Multibanco
- MBWay
- iDeal
- Bancontact
- SOFORT Banking
- Giropay
- eps-Überweisung
- Cartes Bancaires
- Przelewy24
- MyBank
- Bank transfer
For payments of purchases in the Uma Cantik showroom, payments through credit card, bank card (debit card), MBWay and cash are accepted.
The delivery time really depends on the destination and the selected shipping method. For express delivery, we aim to deliver your purchase within 1 to 3 days after we received your payment.
For standard delivery, we aim to deliver your purchase within the following timeframe:
- Portugal: 1-3 working days
- Spain: 2-5 working days
- UK, Germany, Netherlands, France, Italy, Belgium, Luxembourg, Denmark, Austria, Czech Republic, Slovenia: 4-6 working days
- Rest of European Union: 5-10 working days
Do I have to be home the whole day for delivery?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
As it is not possible to choose the time for delivery, we recommend to make sure that you are home the whole day on the day of delivery. As an alternative, we recommend to choose a delivery location with a reception or regular opening hours. Examples are your office place, a shop nearby or a parcel shop.
To have your items shipped to a parcel shop, please contact us directly.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Section 2 FAQs
Of course you can! Within 30 days after purchase, simply send us back the product in perfect, unused condition and in original packaging and we will immediately proceed with reimbursing you the full amount you paid.
In this sense, from our wall decor pieces to stone statues, to kitchen items, the joy brought by each product from the Uma Cantik collection is the result of the happiness with which it was made. But not only that; it is also our constant concern throughout this process involved in trying to minimize the impact on the environment and our carbon footprint at all stages of production, transportation, and storage.
Natural and sustainable materials
In a very simple way: most of the products in our collection are made with natural materials, such as rattan, bamboo, teak wood, or sea grasses.
"In addition to the absence of impact on nature with their collection, these products are known for their resistance and versatility, as well as their natural ability to replenish. It is true that some products contain synthetics, but they are made from recycled materials."
"In addition, all items made of wood or with shells are certified by the government of Indonesia, and guaranteed to come from sustainable sources."
