Return Policy

Uma Cantik 

Return Policy 

Returns

To return a product, please contact us through info@umacantik.com. Products can be returned up to 14 days after the product was received.

We kindly request that all products are returned in their original packaging and in the same condition in which they were received.

Uma Cantik is not responsible for the loss of any returned products in the mail or at customs.  

After we have received the products please allow 1-7 business days for the refund, without shipping costs. Shipping costs for returning products are the responsibility of the customer.

Uma Cantik will not accept returns of any purchases that have been used, damaged or altered.

Uma Cantik reserves the right to deny unauthorised returns that do not meet or follow our return policy and procedure.

Exchanges

Products can be exchanged. Please contact us through info@umacantik.com

Products can be exchanged up to 14 days after the product was received. If you would like to exchange your product, please clearly indicate the product you would like to order instead. If there is a price differential, we will either credit or refund your account with the relevant amount.

We kindly request that all products are returned in their original packaging and in the same conditions in which they were received.

Uma Cantik is not responsible for the loss of any returned products in the mail or at customs.

Shipping costs for exchanging products are the responsibility of the customer.

Uma Cantik will not accept exchanges of any purchases that have been used, damaged or altered.

Uma Cantik reserves the right to deny unauthorised returns that do not meet or follow our return policy and procedure.

Cancellation

If you would like to cancel your order before being shipped you may do so free of charge. Please e-mail us through info@umacantik.com at your earliest convenience. Once shipped, products can only be returned through the procedure described above.

 

 

 

 

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