FAQ
Section 1 FAQs: Most Asked Questions
Uma Cantik currently accepts the following payment methods for online purchases:
- CreditCard
- PayPal
- ApplePay
- Multibanco
- MBWay
- iDeal
- Bancontact
- SOFORT Banking
- Giropay
- eps-Überweisung
- Cartes Bancaires
- Przelewy24
- MyBank
- Bank transfer
For payments of purchases in the Uma Cantik showroom, payments through credit card, bank card (debit card), MBWay and cash are accepted.
The delivery time really depends on the destination and the selected shipping method. For express delivery, we aim to deliver your purchase within 1 to 3 days after we received your payment.
For standard delivery, we aim to deliver your purchase within the following timeframe:
- Portugal: 1-3 working days
- Spain: 2-5 working days
- UK, Germany, Netherlands, France, Italy, Belgium, Luxembourg, Denmark, Austria, Czech Republic, Slovenia: 4-6 working days
- Rest of European Union: 5-10 working days
Do I have to be home the whole day for delivery?
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
As it is not possible to choose the time for delivery, we recommend to make sure that you are home the whole day on the day of delivery. As an alternative, we recommend to choose a delivery location with a reception or regular opening hours. Examples are your office place, a shop nearby or a parcel shop.
To have your items shipped to a parcel shop, please contact us directly.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.
Section 2 FAQs
Of course you can! Within 30 days after purchase, simply send us back the product in perfect, unused condition and in original packaging and we will immediately proceed with reimbursing you the full amount you paid.
Nesse sentido, das nossas peças de decoração de parede às estátuas de pedra, aos itens de cozinha, a alegria trazida por cada produto da coleção Uma Cantik é o resultado da felicidade com que foi feito. Mas não só; é também a nossa constante preocupação em todo este processo envolvido em tentar minimizar o impacto no meio ambiente e a nossa pegada de carbono em todas as etapas de produção, transporte e armazenamento.
Materiais naturais e sustentáveis
De uma forma muito simples: a maioria dos produtos da nossa coleção são feitos com materiais naturais, como por exemplo, o rattan, o bambu, a madeira teca ou ervas marinhas.
Além da ausência de impacto na natureza com a sua recolha, estes produtos são conhecidos pela sua resistência e versatilidade, bem como pela capacidade natural de reposição. É certo que alguns produtos contêm sintéticos, porém são provenientes de materiais reciclados.
Além disso, todos os itens feitos de madeira ou com conchas são certificados pelo governo da Indonésia, e com a garantia de que são provenientes de fontes sustentáveis.
